Home → EstiMate Version 2 → Error Messages → The Clock has been rolled back error message.
4.6. The Clock has been rolled back error message.
Q: When I open EstiMate I get a message that says "It appears the clock has been rolled back on your PC, invalidating your temporary license. Please contact EstiMate technical support for further assistance." What can I do to fix this?
A: The first thing to do is make sure your computer clock is now set to the correct date and time. After checking the date and time (and adjusting it to the correct date and time if need be) try running EstiMate again, and the issue should be resolved.
If you continue to see this error message after you have set the date and time correctly you can download a new license file to fix this issue. To download a new license file from the EstiMate connection screen first click OK on the error message. Next click the "blue" EstiMate icon in the upper left, and select "Download New License File" (you must be connected to the internet). After a few seconds you should receive a message saying that "The new license file has been downloaded. Restart EstiMate to activate any new features." Restart EstiMate and the issue should be resolved.
If the solutions above do not resolve the issue you will need to contact EstiMate Technical Support for further assistance.
If you are beyond your initial 60 days of free support you will need to purchase a "Support Incident" for assistance with this issue.
It has always frustrated me knowing that the computer would be far better at doing all this repetitive work if only it were properly programmed to do so. Thank goodness Mark came to the rescue with EstiMate. Prices of material are entered once and only updated when prices change. All of our overhead costs are entered only once, and are easily changed at yearend if needed. All I have to do is select the materials, tell it the size, etc., and it gives me the answer. Even better, it makes it so easy to do the "what if's". You know, the "well, what if it's only one colour?" "What if it's corrugated plastic instead of PVC?" "What if it's 18x24 instead of 24x36?" "What if I get two of them?" On and on and on. Ya gotta love it!
-- Diane Crowther, Metaline Graphics Ltd., Hubbards, Nova Scotia- EstiMate is perfect for:
- Sign estimating
- Vehicle wraps pricing
- Flatbed digital print pricing
- Wide format print pricing
- Thermal digital print pricing
- Vinyl sign pricing
- Screen print pricing
- Sandblasted sign pricing
- RTA graphics pricing
- Window graphics pricing
- Embroidery pricing
- Screen printed garment pricing
- Dimensional item pricing
- Labor item pricing
- Retail item pricing
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